Terms Of Use

Terms of Use – Etrip Live India Private Limited

Welcome to Etrip Live India Private Limited (Etriplive). By accessing our website or booking services with us, you agree to comply with the following Terms of Use. Please read them carefully before making any booking.

📌 1. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agreed to be bound by these Terms of Use and all applicable policies.

👤 2. Definitions

• User / Customer / Passenger: The person who makes a booking or uses our services

• Company / We / Us: Etrip Live India Private Limited

• Service Providers: Airlines, hotels, transport operators, DMCs, Cruises and other third parties

✈️ 3. Nature of Services

Etriplive acts as an intermediary between customers and service providers such as airlines, hotels, and travel partners.

We do not own or control these third-party services and are not responsible for their operations.

🧾 4. Bookings & Payments

• All bookings are subject to availability and confirmation

• Payments must be made through accepted methods (Bank Transfer, UPI, Cards, etc.)

• A booking is considered confirmed only after full or partial payment is received

💰 5. Pricing & Changes

• Prices are subject to change due to factors like fuel cost, taxes, or supplier changes

• Any increase in price must be paid before departure

❌ 6. Cancellations & Refunds

• All cancellations must be made in writing

• Refunds are subject to our Refund Policy and third-party provider rules

• Cancellation charges may apply based on timing and service type

🏨 7. Hotels & Accommodation

• Hotel facilities and services are subject to hotel policies

• Standard check-in/check-out timings apply

• Etriplive is not responsible for hotel management or service issues

🚐 8. Transport & Travel

• Transport services are arranged through third-party providers

• Any delays, damages, or incidents are beyond our direct control

⚕️ 9. Health & Responsibility

• Customers must ensure they are medically fit to travel

• Any personal medical needs must be managed by the traveler

📸 10. Use of Media

Etriplive reserves the right to use photographs or videos taken during travel for promotional purposes.

⚠️ 11. Liability Limitation

Etriplive shall not be liable for:

• Delays, cancellations, or service disruptions

• Loss, injury, accident, or damage

• Events beyond control (force majeure)

⚖️ 12. Legal Jurisdiction

All disputes shall be subject to the jurisdiction of Delhi, India, and governed by Indian laws.

🔄 13. Modifications

We reserve the right to update or modify these Terms of Use at any time without prior notice.

📞 14. Contact Us

For any queries regarding these Terms:

📧 Email: sales@etriplive.com
📱 Phone/WhatsApp: +91 9773505700
🌐 Website: https://www.etriplive.com/